1. Digital-Only Platform
It Is Unique Official is a digital-first, community-driven platform. We do not sell, ship, or distribute any physical products.
All services, access, and resources are delivered digitally.
2. No Physical Returns
Since no physical goods are involved, a traditional return process does not apply.
Once digital access or services are provided, they cannot be returned.
3. Non-Returnable Items
The following are strictly non-returnable:
- Digital access to community features
- Contributor or restricted permissions
- Digital services or platform features
- Public or free resources
4. Errors or Access Issues
If you believe you received incorrect access or encountered a technical issue, this does not qualify as a return.
Such cases may instead be reviewed under our Exchange Policy or Refund Policy, where applicable.
5. Misuse or Policy Violations
Returns will not be considered in cases involving:
- Violation of Terms & Conditions
- Breach of Code of Conduct
- Suspension or termination of access
- Misuse of platform services
6. Related Policies
This Return Policy should be read together with:
- Refund Policy
- Cancellation Policy
- Exchange Policy
- Shipping & Delivery Policy
7. Policy Updates
This Return Policy may be updated to reflect operational or legal changes. Updates will be published on this page.
Effective Date: January 1, 2025